A woman experiencing a severe psychotic episode due to being off psychiatric medication. She is initially forced into a van by her husband, later reveals she injured her infant son, and attempts suicide on a freeway overpass before being talked down by dispatch.
Joe is the dispatcher responsible for responding to Emily's emergency.
Joe answers Emily's 911 call after she says she has been abducted and continues communicating with her throughout the crisis.
Their marriage is central to the crisis and its competing interpretations.
Abby's account identifies Henry as Emily's husband, and Henry explains that he is transporting Emily for psychiatric treatment.
The dispatcher helps coordinate the official response to Emily's suicide attempt.
The CHP dispatcher receives Joe's request concerning the overpass and later reports that Emily is alive.
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