Gas station employee in Florida who accidentally receives a 911 call from Emily. Guides Emily through survival via video call, offering emotional support and sharing personal regrets. Confiscates a phone to maintain contact, leading to her arrest. Later reveals she was calling a suicide prevention center. Reunites with Emily as friends.
Sam's actions create the opening for Emily to fight back.
Sam's life was defined by caregiving for her ill mother.
Sam acts as Emily's remote guide and lifeline during the captivity.
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