An antique store worker and legal guardian to her niece Maddie and nephew Milo. After losing her job and babysitter, she takes the children to Castlebury at the butler's invitation. There, she clashes with royal tradition, decorates a Christmas tree, and falls in love with Prince Ashton. Despite a misunderstanding that makes her leave, she returns to the ball, clears the air, and eventually marries Ashton.
Paisley acts as the royal household's direct liaison with Jules.
Paisley, the household butler, brings Jules an invitation for the children to spend Christmas in Castlebury and later organizes the effort to retrieve...
Mrs. Kelly provides childcare for Jules's family before leaving the household.
Mrs. Kelly is identified as the children's babysitter, but she quits after one child's pranks. Jules then reprimands the child for driving the babysit...
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