A free-spirited 22-year-old haberdasher and daughter of Will's deceased ex-girlfriend. She is secretly dying from a rare heart condition. Despite their initial agreement of a temporary romance, they fall in love. She ends their relationship after suspecting infidelity, but later reconciles. Her condition deteriorates, leading to a failed surgery and her eventual death, leaving Will a meaningful Christmas gift.
Their relationship develops from attraction into a serious romantic attachment.
Will notices Charlotte at his restaurant, invites her to a benefit dinner, and they become lovers.
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