Protagonist and new employee at Heinrich's security company. Sells systems, begins a brief romantic encounter with customer Gale Ancona, and investigates her murder alongside her son Howard. Suspects and confronts boss Heinrich Grigoris with a gun, but backs down when police reveal the actual killer is a contractor. Epilogue notes he later pursues acting and gets married.
Casual social interaction where Tommy bonds with colleagues after a successful sale.
Direct employer-employee dynamic where Heinrich trains Tommy in sales techniques.
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