Secular Jewish woman who works as a nanny for the Kalman family. She bonds with young Simcha, helping him speak. She actively resists the building's anti-Semitic superintendent and confronts Mr. Kalman, uncovering his Holocaust trauma. After Simcha's death, she is accepted by Mrs. Kalman through a mourning ritual, ultimately leading her to reconcile with her own Jewish heritage and her parents' past.
Chaya is hired as a nanny despite the father's initial resistance and strict authority.
Chaya acts as a nurturing guide, helping Simcha overcome his mutism and encouraging his speech.
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