A strict, mean-spirited retired army nurse and district commander who leads the militant Red Feathers troop. As the primary antagonist, she sabotages Phyllis's troop, declares custom badges ineligible, and cheats at the Jamboree to ensure victory. Her underhanded tactics backfire when she is abandoned by her own daughter's troop, discovered by the protagonists, and ultimately fired for her cheating and entitled behavior.
Strict district commander who opposes Phyllis' unorthodox methods.
Velda's abusive supervisor who ultimately rebels against her.
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