The estate's caretaker who informs Kate about the children's past and the ghosts. She attempts to manage the supernatural threats but is ultimately killed by Quint's ghost after revealing she ensured his death.
Mrs. Grose acts as the estate caretaker and primary point of contact for Kate.
Mrs. Grose and Miss Jessel previously worked together at the estate and share historical knowledge.
Miles resides under Mrs. Grose's care and communicates with her about estate dangers.
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