Plot Analysis Summary
An ensemble comedy follows workers, customers, performers, and impostors whose separate stories collide within one chaotic department store.
Story Structure — 5 Plot Phases
A Shift Full of Mistakes
Evaristo changes from cleaner to clerk and becomes trapped in a debt-related misunderstanding. Helèna's false identification brings him into conflict with the personnel office and the store owner.
Key Events
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A Day Inside the Store — Multiple workers, customers, and performers begin intersecting inside the department store.
Location: G.M. department store
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Evaristo Changes Jobs — Evaristo temporarily replaces a friend as a sanitary-department clerk. Characters: Evaristo Mazzetti, prima addetto alle pulizie e poi commesso del reparto sanitari
Location: Sanitary department
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Debt Collector Arrives — A debt collector repeatedly visits Evaristo while demanding repayment of a large debt. Characters: Evaristo Mazzetti, prima addetto alle pulizie e poi commesso del reparto sanitari
Location: Sanitary department
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Repeated Physical Mishaps — Each debt-collection encounter ends with the collector suffering several bone fractures. Characters: Evaristo Mazzetti, prima addetto alle pulizie e poi commesso del reparto sanitari
Location: G.M. department store
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Helèna Makes a Mistake — Helèna tells Umberto that Evaristo is supposedly the owner's son working under a false name. Characters: Evaristo Mazzetti, prima addetto alle pulizie e poi commesso del reparto sanitari, Helèna Anzellotti, moglie del capo del personale, Umberto Anzellotti, capo del personale
Location: Personnel office
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Lunch Invitation — Helèna invites Evaristo to lunch and attempts to seduce him as part of the growing misunderstanding. Characters: Evaristo Mazzetti, prima addetto alle pulizie e poi commesso del reparto sanitari, Helèna Anzellotti, moglie del capo del personale
Location: Department store
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The Family Meeting — A meeting involving Evaristo's supposed family identity is disrupted by Gruber's unexpected arrival. Characters: Evaristo Mazzetti, prima addetto alle pulizie e poi commesso del reparto sanitari, Helèna Anzellotti, moglie del capo del personale, Umberto Anzellotti, capo del personale, ingegner Gruber
Location: G.M. department store
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Evaristo Is Dismissed — The accumulated misunderstandings result in Evaristo being dismissed from the store. Characters: Evaristo Mazzetti, prima addetto alle pulizie e poi commesso del reparto sanitari, Umberto Anzellotti, capo del personale, ingegner Gruber
Location: Personnel office
Dismissal and Reinstatement
The mistaken identity reaches a family meeting and causes Evaristo's dismissal. The debt is eventually paid, allowing him to return to the store.
Key Events
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Evaristo Is Dismissed — The accumulated misunderstandings result in Evaristo being dismissed from the store. Characters: Evaristo Mazzetti, prima addetto alle pulizie e poi commesso del reparto sanitari, Umberto Anzellotti, capo del personale, ingegner Gruber
Location: Personnel office
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Evaristo Is Reinstated — Evaristo is reinstated after the debt connected to the original substitution is paid. Characters: Evaristo Mazzetti, prima addetto alle pulizie e poi commesso del reparto sanitari
Location: G.M. department store
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Manager Invites Secretary — After treating his secretary coldly, the manager invites her to dinner and then to his home.
Location: Manager's office
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Security Promises Results — After being reprimanded for negligence, Corrado promises to stop future thieves. Characters: Corrado Minozzi, capo della sorveglianza
Location: Security area
Workers Under Pressure
The security guard fails to stop repeated thefts while the delivery worker survives a succession of absurd obstacles. Other employees experience unexpected reversals during the same working day.
Key Events
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Thefts Escape Detection — Corrado fails to prevent a series of thefts, including goods and shopping trolleys. Characters: Corrado Minozzi, capo della sorveglianza
Location: G.M. department store
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Delivery Day Turns Chaotic — Fausto faces transport restrictions, a dog attack, a demanding widow, and a quarrelsome couple. Characters: Fausto Valsecchi, addetto alle consegne
Location: Store and delivery locations
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Fausto Accepts an Offer — After his final delivery, Fausto accepts an unusual offer connected to an abandoned partner. Characters: Fausto Valsecchi, addetto alle consegne
Location: Customer residence
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Cheerfulness at the Entrance — Nicola performs with his daughter and sells cheerfulness rather than asking customers for pity. Characters: Nicola Patecola da Cerignola, il mendicante
Location: Department-store entrance
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A Generous Donation — Nicola's optimism wins a generous donation from the store manager. Characters: Nicola Patecola da Cerignola, il mendicante
Location: Department-store entrance
Fraud and Performance
Two former prisoners attempt to sell a fake robot and expose their scheme to painful testing. An alcoholic actor struggles through a commercial shoot with help from his agent.
Key Events
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The Fake Robot Scheme — The two former prisoners present Turati as a German-made humanoid robot for sale. Characters: Detenuto Turati / Robot, Detenuto Nardini / Piazzista del Robot
Location: Purchasing department
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Painful Robot Testing — A child marketing expert subjects the supposed robot to a series of painful tests. Characters: Detenuto Turati / Robot, Detenuto Nardini / Piazzista del Robot
Location: Department store
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Salviati Loses Control — Salviati secretly drinks, becomes drunk, and repeatedly changes his lines during filming. Characters: Marco Salviati, attore pubblicitario, Simoni, agente teatrale
Location: Commercial set
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The Silent Perfect Take — Simoni arranges a take without film, allowing Salviati to perform the commercial perfectly. Characters: Marco Salviati, attore pubblicitario, Simoni, agente teatrale
Location: Commercial set
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Salviati Shares His Pay — Salviati refuses another safety take and uses his payment to offer champagne to the crew. Characters: Marco Salviati, attore pubblicitario, Simoni, agente teatrale
Location: Commercial set
Prizes and Final Absurdities
A voucher winner searches unsuccessfully for a precise purchase before making a personal choice. The film concludes with rapid sketches involving customers, products, and mistaken perceptions.
Key Events
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Salviati Shares His Pay — Salviati refuses another safety take and uses his payment to offer champagne to the crew. Characters: Marco Salviati, attore pubblicitario, Simoni, agente teatrale
Location: Commercial set
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Voucher Shopping Frustration — Antonio spends the day unable to find goods matching the exact value of his prize. Characters: Antonio Borazzi, culturista e vincitore del buono premio di 500.000 lire
Location: Supermarket department
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The Prize Becomes Personal — Antonio finally chooses a personal encounter with the attractive saleswoman assisting him. Characters: Antonio Borazzi, culturista e vincitore del buono premio di 500.000 lire
Location: Department store
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The Store's Final Sketches — A series of misunderstandings and absurd product demonstrations closes the store's comic day.
Location: Various store departments