Socially awkward IT team navigates corporate life in London
Story Structure — 3 Plot Phases
The Unlikely Trio
Jen joins the IT department despite her lack of technical skills, meeting Roy and Moss in their basement workspace.
Key Events
IT Team Formation — Jen joins IT department despite lack of technical skills Characters: Jen, Roy, Moss, DenhamLocation: Reynholm Industries
Basement Introduction — Jen discovers the dingy basement IT workspace Characters: Jen, Roy, MossLocation: IT Basement
Phone Ignoring — Roy demonstrates his unique support technique Characters: RoyLocation: IT Basement
Tape Recordings — Roy uses pre-recorded IT support messages Characters: RoyLocation: IT Basement
Role Redefinition
Jen redefines her role as Relationship Manager while the team faces challenges with their boss and the rest of the company.
Key Events
Tape Recordings — Roy uses pre-recorded IT support messages Characters: RoyLocation: IT Basement
Moss's Technical Rant — Moss overwhelms Jen with technical details Characters: Moss, JenLocation: IT Basement
Jen's Title Change — Jen redefines her role as Relationship Manager Characters: Jen, DenhamLocation: Denham's Office
Company Visit — IT team visits theater near their office Characters: Roy, Moss, JenLocation: New Wimbledon Theatre
Climax and Resolution
The IT team faces a major crisis that tests their abilities and ultimately strengthens their bond.
Key Events
Department Conflict — IT team faces conflict with rest of company Characters: Jen, Roy, Moss, DenhamLocation: Reynholm Industries
IT Department Crisis — Team faces major technical crisis Characters: Jen, Roy, MossLocation: IT Basement
Resolution — Team resolves crisis and reaffirms positions Characters: Jen, Roy, Moss, DenhamLocation: Reynholm Industries
Story Breakdown
Character Introduction — Main characters and their backgrounds
Roy — Socially inept IT technician
Moss — Overly technical IT expert
Jen — Non-technical department head
Denham — Technologically illiterate boss
Work Environment — The IT department's physical and social space
Basement Office — Dingy workspace contrasted with modern offices
Company Culture — IT team's marginalization within the organization
Reynholm Industries — Mysterious corporation with diverse business interests
Plot Development — Key events and conflicts in the story
Team Formation — Jen's arrival and role definition
Work Methods — Roy and Moss's unique approaches to IT support
Corporate Conflicts — Tensions with management and other departments
Crisis Resolution — Team overcoming challenges together
You know those cool guys who charm the ladies, have tons of friends and get invited to the hottest parties? Roy and Moss are not those guys. A night of fun for these I.T. nerds means getting dressed to the nines for the latest iPhone webcast. But Jen, their new office manager, is going to change all that. Tech-savvy, she’s not, but she knows how to win people over and get ahead. After living for years in oblivion, Roy and Moss hope Jen can help them get the recognition they so desperately long for.