Character Relationship Map: The IT Crowd

Characters

• Roy (played by Joel McHale) — protagonist

  Roy is one of two socially isolated I.T. nerds who spend their nights pursuing small pleasures, such as dressing up for an iPhone webcast. After years of being overlooked, he relies on Jen, the new of...

• Moss (played by Richard Ayoade) — protagonist

  Moss is Roy’s fellow I.T. nerd and companion, sharing Roy’s limited social life and enthusiasm for events like the latest iPhone webcast. Having lived in obscurity, he hopes Jen’s people skills and in...

• Jen (played by Jessica St. Clair) — supporting

  Jen is the new office manager whose strengths are social rather than technical: she is not tech-savvy, but knows how to win people over and get ahead. Her arrival promises to change Roy and Moss’s iso...

• Denham (played by Rocky Carroll) — supporting

Canonical Relationships

Family, romantic, and professional connections based on plot evidence.

• Denham → Moss (Professional Employer) — Denham is Moss's boss at Reynholm Industries
• Denham → Roy (Professional Employer) — Denham is Roy's boss at Reynholm Industries
• Denham → Jen (Professional Employer) — Denham is Jen's boss at Reynholm Industries
• Jen → Moss (Professional Supervisor) — Jen manages Moss as part of the IT department
• Jen → Roy (Professional Supervisor) — Jen manages Roy as part of the IT department

Story Dynamics

Alliances, conflicts, and narrative interactions that evolve throughout the story.

• Moss → Jen (Alliance Teammate) — IT support colleagues who work together in the basement
• Roy → Jen (Alliance Teammate) — IT support colleagues who work together in the basement
• Roy → Moss (Alliance Teammate) — IT support colleagues who work together in the basement

Story Analysis

Socially awkward IT team navigates corporate life in London

Plot Progression

1. The Unlikely Trio — Jen joins the IT department despite her lack of technical skills, meeting Roy and Moss in their basement workspace.
2. Role Redefinition — Jen redefines her role as Relationship Manager while the team faces challenges with their boss and the rest of the company.
3. Climax and Resolution — The IT team faces a major crisis that tests their abilities and ultimately strengthens their bond.