Character Relationship Map: Work Experience

Characters

• Terence (played by Lenny Henry) — protagonist
• Mrs Percival (played by Susan Brown) — protagonist
• Sally (played by Kathy Burke) — supporting
• Lost Shopper (played by Shelagh Fraser) — supporting
• Greg (played by Neil Pearson) — supporting
• Father (played by Neil McCaul) — supporting
• Senior Floor Manager (played by John Normington) — supporting
• Wealthy Woman (played by Annabel Leventon) — supporting
• The Man (played by Graham Seed) — minor

Canonical Relationships

Family, romantic, and professional connections based on plot evidence.

• The Man → Terence (Professional Customer) — The Man interacts with Terence
• Lost Shopper → Terence (Professional Customer) — Lost Shopper is helped by Terence
• Wealthy Woman → Terence (Professional Customer) — Wealthy Woman is a customer served by Terence
• Terence → Wealthy Woman (Professional Customer Service) — Terence assists the Wealthy Woman as a customer
• Sally → Senior Floor Manager (Professional Subordinate) — Sally reports to the Senior Floor Manager
• Terence → Senior Floor Manager (Professional Subordinate) — Terence reports to the Senior Floor Manager
• Sally → Mrs Percival (Professional Subordinate) — Sally reports to Mrs Percival
• Terence → Mrs Percival (Professional Supervisor) — Mrs Percival supervises Terence at work
• Terence → Father (Family Father) — Terence's father
• Terence → Sally (Professional Colleagues) — Work together at the department store

Story Dynamics

Alliances, conflicts, and narrative interactions that evolve throughout the story.

• Sally → Lost Shopper (Alliance Helper) — Sally helps the Lost Shopper find what she needs
• Sally → Greg (Conflict Rival) — Sally and Greg have a competitive relationship
• Terence → Greg (Social Friend) — Terence and Greg are friends

Story Analysis

The reference identifies the correct film but provides no narrative events, character interactions, or plot progression for analysis.