Story Structure — 5 Plot Phases
A Family Under Notice
Pauline faces rent arrears while a bailiff values her possessions. Her financial insecurity is set against cheerful Jubilee preparations and the promise of special care for Paula.
Key Events
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Bailiff Visits Pauline — A bailiff gives Pauline fifteen days to address rent arrears and values her possessions. Characters: Pauline
Location: Pauline's home
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Paula Is Comforted — Paula becomes upset by the bailiff's valuation and Gertie comforts her. Characters: Pauline, Paula, Gertie
Location: Pauline's home
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Jubilee Preparations — Conway watches preparations for the Jubilee celebrations. Characters: Councillor Conway
Location: Jubilee celebration area
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Drive To Special Care — Sullivan drives Pauline and Paula past Jubilee preparations toward dedicated care. Characters: Pauline, Paula, Sullivan
Location: Road to the special-needs home
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Council Faces Cuts — The Labour-controlled council confronts demands for expenditure cuts. Characters: Councillor Conway
Location: Council meeting room
The Price Of Care
The DHSS refuses Pauline's request for exceptional support, and the council debates the unequal costs of residential and community care. Conway approves cuts that place services for mentally handicapped people at risk.
Key Events
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Benefit Application Refused — The DHSS refuses Pauline exceptional-needs payments over grants, arrears, and food spending. Characters: Pauline
Location: DHSS office
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Jubilee Donation Dispute — Jackie becomes angry after Pauline makes a small Jubilee donation despite her hardship. Characters: Pauline, Jackie
Location: Local community
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Care Costs Compared — Councillors compare residential-care costs with much cheaper community care. Characters: Councillor Conway
Location: Council meeting room
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Service Cuts Approved — Conway protects elderly bus passes but approves cuts affecting mentally handicapped services. Characters: Councillor Conway
Location: Council meeting room
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Coronation Reenactment — Paula and other children happily reenact the Queen's coronation as the council cuts services. Characters: Paula
Location: Paula's care home
A Home That Cannot Care
Paula is transferred to an old people's home and deteriorates in isolation. Pauline, Peter, and Mrs Johnson challenge the placement, but the appeal and professional system provide no effective remedy.
Key Events
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Paula Transferred — Paula is transferred to an old people's home where she has no children to play with. Characters: Pauline, Paula, Councillor Conway
Location: Old people's home
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Paula Deteriorates — Paula sits silently among elderly residents and her mental state deteriorates. Characters: Paula
Location: Old people's home
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Family Challenges Care — Pauline and Peter complain about Paula's placement during a visit. Characters: Pauline, Peter, Paula
Location: Old people's home
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Johnson Raises Case — Mrs Johnson raises Paula's case but her boss blames her emotional involvement and inexperience. Characters: Mrs Johnson, Paula
Location: Social services office
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Appeal Hearing — Peter presents Pauline's history while the tribunal advises her to accept rent deductions. Characters: Pauline, Peter
Location: Appeal tribunal
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Paula's Medical Warning — Paula becomes distressed, and her doctor fears the placement will cause regression and epileptic fits. Characters: Pauline, Paula
Location: Old people's home
Resistance Without Power
Pauline and Sullivan seek help from council officials while the bailiff removes her furniture. Their arguments reveal how welfare institutions divide workers and make poor people feel responsible for structural failure.
Key Events
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Council Office Refuses Help — Pauline and Sullivan seek help, but a representative defends Paula's transfer and refuses to discuss policy. Characters: Pauline, Sullivan
Location: Local council offices
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Bailiff Removes Furniture — The bailiff removes Pauline's furniture and complains that personal effects were not removed. Characters: Pauline
Location: Pauline's home
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Club Support And Debate — Gertie performs while the family and Sullivan discuss welfare stigma; Sullivan confronts Conway. Characters: Pauline, Gertie, Jackie, Sullivan, Peter, Councillor Conway
Location: Local club
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Conway Defends Policy — Conway denies financially motivated decisions, while Sullivan says councils target people unable to fight back. Characters: Sullivan, Councillor Conway
Location: Local club
Jubilee Night
Pauline brings Paula home while public celebrations continue around them. The family tragedy that follows exposes the devastating human cost of the system's decisions.
Key Events
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Pauline Takes Paula Home — Pauline takes Paula home and obtains the stronger tablets Paula needed in care. Characters: Pauline, Paula, Mrs Johnson
Location: Pauline's home
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Jubilee Street Party — Paula participates in a tug-of-war while Jubilee street parties take place. Characters: Pauline, Paula
Location: Street party
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Family Dies Overnight — Pauline puts tablets into drinks for herself and the children, and their bodies are removed the next day. Characters: Pauline, Paula
Location: Pauline's home
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Sullivan Looks On — Sullivan looks on in shock after the deaths, while some neighbors criticize Pauline's response. Characters: Sullivan
Location: Pauline's neighborhood