A psychological exploration of empathy, professional boundaries, and emotional resilience through the lens of a crisis hotline operator.
Beth is a helpline volunteer – part of the small army that gets on the phone every night across America, fielding calls from all kinds of people feeling lonely, broken, hopeless. Over the last year the tide has become a tsunami. As Beth goes through her shift, the stakes rise: is this the night she will lose someone? Save someone? Eventually, Beth’s own story comes to light, revealing why she does it. All along we remain with her: listening, comforting, connecting – patching the world back together, one stitch at a time.
Steve Buscemi
Rating: 5.5/10 (22 votes)