Story Structure — 4 Plot Phases
The Consultant's Mandate
Wallace is hired to evaluate redundancies at Durmack and recommends major layoffs. He then takes on a review of Balls and sees a factory whose conditions appear inefficient.
Key Events
-
Wallace Hired at Durmack — Wallace is hired as a consultant to assess redundancies at the automotive component manufacturer. Characters: Errol Wallace, Jerry Finn
Location: Durmack offices, Melbourne
-
Wallace Recommends Layoffs — Wallace assesses the workforce and recommends major layoffs. Characters: Errol Wallace
Location: Durmack
-
Balls Becomes the Next Client — Wallace takes on a review of Mr. Ball's moccasin factory. Characters: Errol Wallace, Mr. Ball
Location: Balls factory, Spotswood
-
Wallace Tours the Factory — Wallace observes shabby conditions, old machinery, and workers he considers lackadaisical. Characters: Errol Wallace, Mr. Ball
Location: Balls factory
-
Carey Is Asked to Assist — Wallace asks Carey to compile worker condition and performance information. Characters: Errol Wallace, Carey
Location: Balls factory
Numbers Behind the Factory
Carey joins Wallace's review, while the Durmack report is leaked and inflated. Financial records reveal that Balls has been surviving through asset sales and has not recorded real profits for years.
Key Events
-
Cheryl Motivates Carey — Carey learns Cheryl is part of the review staff and agrees to assist despite his initial reluctance. Characters: Carey, Cheryl Ball
Location: Balls factory
-
Durmack Report Is Leaked — Jerry leaks the Durmack report and inflates the number of planned sackings to demoralize the union. Characters: Errol Wallace, Jerry Finn
Location: Durmack
-
Balls' Financial Records Surface — A complete set of Balls' financial records is brought to Wallace's home. Characters: Errol Wallace
Location: Wallace's home
-
Hidden Financial Trouble Revealed — The records show years of non-existent profit and that company assets have been sold to keep Balls afloat. Characters: Errol Wallace, Mr. Ball
Location: Wallace's home
-
Wallace Sees No Easy Remedy — Wallace concludes that productivity improvements and eliminating workers will not be enough to save the company. Characters: Errol Wallace
Location: Balls factory
Dignity and Consequences
Mr. Ball challenges Wallace's focus on dollars and cents by emphasizing dignity and respect. After workers help Wallace, he becomes more personally connected to them, even as redundancies are announced.
Key Events
-
Ball Defends Employee Dignity — Mr. Ball tells Wallace that business is also about dignity and treating people with respect. Characters: Errol Wallace, Mr. Ball
Location: Balls factory
-
Workers Help Wallace — After Wallace's car is vandalised, some Balls workers come to his aid. Characters: Errol Wallace
Location: Near Wallace's car
-
Wallace Joins Workers' Activities — The workers begin including Wallace in their activities outside work. Characters: Errol Wallace
Location: Workers' off-hours gathering
-
Ball Announces Redundancies — Mr. Ball announces workforce redundancies, and Wallace is uncomfortable knowing his recommendation helped determine the outcome. Characters: Errol Wallace, Mr. Ball, Carey
Location: Balls factory
A New Way to See Value
The Durmack union capitulates and management celebrates, increasing Wallace's disillusionment. He then recognizes that a broad product range could turn Balls' experienced workforce and old machinery into opportunities, while Carey's story reaches a tentative romantic resolution.
Key Events
-
Durmack Union Capitulates — The Durmack union capitulates, after which management celebrates with a party. Characters: Errol Wallace, Jerry Finn
Location: Durmack
-
Wallace Rejects the Celebration — The sackings and management celebration deepen Wallace's disillusionment. Characters: Errol Wallace, Jerry Finn
Location: Durmack management party
-
A Different Business Strategy Emerges — Wallace sees that a broad product range could turn Balls' apparent inefficiencies into opportunities. Characters: Errol Wallace
Location: Balls factory
-
Carey Recognizes His Feelings — Carey realizes that his feelings are for his workmate and friend Wendy. Characters: Carey
Location: Balls factory
-
Carey and Wendy Hold Hands — Carey and Wendy climb onto the factory roof and hold hands. Characters: Carey
Location: Factory roof
-
The West Gate Bridge View — The final shot looks out over the bridge, leaving the film's precise setting ambiguous. Characters: Carey
Location: Factory roof overlooking the West Gate Bridge