The protagonist who accepts a housekeeper position at the isolated Saint Ange orphanage in 1958. Pregnant from a gang rape, she experiences supernatural phenomena and befriends Judith. Together they uncover a hidden dormitory with dead children's remains. Anna descends underground, goes into labor, and dies from a stillbirth, later appearing as a spirit alongside the children.
Anna and Judith develop a personal bond based on trust and emotional support.
Anna gains Judith's trust by befriending and calming her after the kittens are apparently drowned.
They are staff members working at the same orphanage.
Anna arrives as the new housekeeper while Helenka is the long-time cook at Saint Ange.
Francard is Anna's employer through ownership of the orphanage.
Francard owns Saint Ange, and Anna accepts a job as its housekeeper.
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